Our Team

Chia Moan

chia-moanChia Moan’s facilitation and management expertise is contemporary and sharply focused on applied learning and communication within the context of change. Working within a wide range of pubic arenas, from controversial water allocation schemes and urban redevelopment projects to corporate re-engineering, within government and non-government organisations, she appreciates the challenge of working with diverse stakeholders in complex environments. She has a record of working with organisations to facilitate learning, (especially around managing people, stakeholders and change), planning and implementation.

Her first career as a journalist developed her skills for getting to the heart of the matter, writing succinctly, political acuity and performing on deadline. Running outdoor adventures has generated finely honed group skills for motivation, collaboration, experiential learning and getting there. Her work in the arts has provided a constant thread of creativity and innovation, in how she works and who she works with. Likewise her workshops are a fine blend of fun, creativity, straight talking and getting the job done. She has worked with hugely varied groups including tradesmen in industry, teenagers in care, senior executives, small businesses, and public housing tenants, to name a few. She relishes diversity, embraces complexity and is cool in a crisis.


BA Political Science, University of British Columbia
Senior journalist, Newspaper Guild of America
Certificate IV in Training and Assessment
Elements of Diploma of Business, Frontline Management

Work history summary

2000- Present: Director, make stuff happen; Principal, Chia Moan & Associates Pty Ltd
2000- 2002: Leader Living Centres St George/Sutherland; urban revitalisation projects, Planning NSW
1997 – 2000: Director Corporate Change NSW Sport and Recreation
1996 – 1997: Director Corporate Change, Amnesty International Australia


Project manager Breakthrough for Customers, Telstra; Owner founder Wildwise Adventure Travel; Designer Constitutional Museum (Adelaide); Director Lenthall Road Multi-media Workshop (London, England); PR manager Freeform Arts (London England); English teacher, Amitié et Culture Internationale (Paris); senior journalist Vancouver Sun; junior reporter Victoria Daily Times.

Ian Colley

ian-colleyIan has an infectious enthusiasm for change and learning, especially for collaborative approaches to business and community development. He developed his expertise through design and facilitation of hundreds of change and learning projects in business, government and community settings. Ian is a lively and provocative facilitator, inspired by working with groups to get results through dialogue about things that matter.

His confidence comes from a rich background in senior public policy roles, education, along with hands-on experience in ambitious practical reforms. His background in senior government policy roles, including as a Ministerial Advisor, sharpened his skills in articulating strategic priorities. His work as Program Director with Dusseldorp Skills Forum demonstrated his capacity to create practical, grounded initiatives. He currently teaches management and facilitation skills at the University of Technology, Sydney. One of Ian’s programs won the Global Best Practice Industry Education Partnership Award, another a NSW Premier’s Public Service Award.


Master of Arts (Qual.), Department of Government, University of Sydney
Graduate Certificate in Change Management, Australian Graduate School of Management
Bachelor of Arts (Politics and Psychology), Flinders University of South Australia
Certificate IV Training and Assessment, University of Technology, Sydney
Advanced Assessor Training, National Assessment Institute, University of Melbourne

Certified Professional Facilitator, International Association of Facilitators 2012

Work history summary

1996 – Present: Partner and Director, make stuff happen:
1992 – 1996: Program Director, Dusseldorp Skills Forum;
1993 – 1995: Director, Centre for Workplace Learning NSW;


Senior Policy Advisor, NSW Minister for Vocational Training and Minister for Industrial Relations and Employment; Secretariat Member, Australian Education Council, National Review of Young People’s Participation in Education Training (the Finn Review); Director, Policy Unit, NSW Department of Industrial Relations and Employment, Training and Further Education